Quality
EMI has made Quality an absolute priority in its global strategy and is committed to an environmental approach with a particular attention to risk prevention.
Quality philosophy
Our vision is to develop advanced thermoplastic injection moulding skills and component assembly to meet the challenges of our customers and guarantee optimal quality of parts.
Thanks to the 360° Full Plastic Concept, we can provide our customers an innovative partnership that respects our technical, environmental and social commitments. Our policy of continuous improvement allows us to provide audacious solutions and to contribute to the success of our partners in their industry.
Quality assurance
We provide our customers with a unique and differentiating service by ensuring the excellence of our products and processes and by meeting their requirements with professionalism: the quality of our products must be irreproachable for every customer.
Integrated QSE management
We implement our business strategy through a recognised integrated management system ISO 9001:2015 (Quality), ISO 14001:2015 (Environment) and ISO 13485:2016 (Medical Devices) based on the improvement of our processes as well as on the satisfaction of our partners.
Training
We involve and motivate our staff by developing an ambitious training plan and management based on dialogue, exemplarity and trust.
Safety
We prevent any risk of accident or illness to our employees through continuous prevention, adapted equipment and responsible behaviour: the health and safety of our employees are a priority for EMI.
Environment
We are committed to a virtuous ISO 14001 environmental approach by complying with current regulations, preventing environmental risks and reducing our waste and energy consumption.
Continuous improvement
We aim for continuous improvement in customer satisfaction and process efficiency through tools such as the training of a multidisciplinary team in the Six Sigma Green Belt method or the daily implementation of the QRQC method.
Quality assurance in the project phase
As soon as the project is launched, a Project Quality contact is appointed to define and conduct the product qualification plan, and to agree on the quality controls during serial production, in accordance with the quality level expected by the customer.
We rely on a milestone-based approach, taking into account customer deadlines and cost control. The implementation of a PLM solution helps us to better centralise, share and secure information as well as to automate and homogenise processes and methods, with the benefit of better project management.
Because quality is a top priority in our global strategy, we have put in place strong internal procedures to achieve the best satisfaction results:
- Establishment of a measurement protocol agreed with the customer (measurement reference system, measurement strategy, measurement position...)
- Creation of complex measurement programs in OFF-LINE mode by our teams of metrologists in order to optimise the delivery time of measurement reports
- Adapted metrology in the development and capability study of manufacturing processes
- Validation of the measurement equipment defined for serial production (R&R)
- Inspection of the moulding parts of tour tools during manufacturing process
- Involvement of the engineering and development teams in the design and production of functional or complex test equipment
- Anticipation of process risks through Process FMEA studies
- Establishment of the quality assurance plan in serial production with control equipments and frequencies adapted to the function of the products
- Presentation of initial samples on PPAP or VDA support
- Maintaining the same interlocutor for Project Quality until the first deliveries are guaranteed
We can also involve local partners for specific analyses.
Quality assurance during serial production phase
As soon as production begins, an interlocutor for Series Quality contact is assigned to the project in order to provide technical support for product improvement.
Qualified personnel trained to use quality tools are present 24/7 to guarantee the best possible quality of your parts.
In order to guarantee a high level of quality, we rely on the mastery of manufacturing processes and adapted controls:
- Supplier quality assurance applied to supplies or services critical to the quality of the product
- Analysis of the thermoplastic material (internal or external)
- Validation of the start of production
- Performing operator self-checking and in-process product audits
- Conducting process audits to verify compliance with the standard
- Quality insurance integrated within the assembly and customisation activities
- Control card and SPC
- Camera control for very high speed processes
- Keyence's advanced and fast IM-8030T control system for accurate control of even the most technical products.
- Improvement and progress approach according to PDCA/QRQC/8D/Six Sigma
EMI also integrates computer-aided production management (CAPM) and real-time supervision to track production from order entry in the ERP system to product delivery.